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Department of Health Services

Policy and Procedures

These internal policies are only applicable to Sonoma County Department of Health Services and are subject to change/updates. These policies are not applicable to the Community Based Organizations

Policy# Effective Date Policy Title Attachments
7.1.1 Revised: June 2023 Provider Credentialing and Continuous Monitoring Provider Credentialing and Continuous Monitoring Procedure
7.1.2 Revised: Dec 2023 Beneficiary Grievances and Discrimination Grievances Notice of Grievance Resolution (NGR)
7.2.1 Revised: Feb 2023 Authorization Standards for Outpatient Special Mental Health Services
7.2.3 Issued: Aug 2022 Criteria for Beneficiary Access to Specialty Mental Health Services
7.2.4 Issued: Aug 2022 No Wrong Door
7.2.5 Issued: Sep 2022 Documentation Requirements for all Specialty Mental Health Services (SMHS) and Drug
Medi-Cal (DMC) Services

Attachment 1: Requirements That Remain in Effect

Attachment 2: Superseded Regulations

7.2.7 Revised: Feb 2023 Service Authorization Request for Adopted Youth

Attachment 1: AB1299 Presumptive Transfer and Service Authorization Request Procedure

Attachment 2: Presumptive Transfer Flow Chart and Description

Attachment 3: Waiver Scenarios Flow Chart and Description

7.2.9 Issued: Feb 2023 Youth and Adult Screening and Transition of Care

7.2.10 Issued: Feb 2023 Utilization Management (UA), Audit, Oversight and Recoupment Standards for Specialty Mental Health Services (SMHS)
7.3.1 Issued: Sep 2022 Medical Necessity Determination and Level of Care Determination Requirements for Drug Medi-Cal (DMC) Treatment Programs
7.3.2 Issued: Feb 2023 Utilization Management (UM), Audit, Oversight and Recoupment Standards for Substance Use Disorder (SUD) services
7.4.2 Revised: July 2023 CSU Services Medication Management